Accessibility
Care and a website for everyone.
We want every patient to be able to find information, ask questions and get care at CentMed. Here is what we do and how to reach us if something is in your way.
01 · Our goal
Easy to use.
We work to meet WCAG 2.1 level AA, the widely used standard for accessible websites.
02 · Need help now?
Call us.
Our team can give you any information on this website by phone or in person: 773.545.2525.
03 · Found a problem?
Tell us.
Write to info@centmed.us. We will fix it or find another way to help you.
01 · Our commitment
Everyone deserves access.
Central Medical Clinic of Chicago (CentMed) is committed to making its website usable by as many people as possible, including people who use screen readers, keyboards instead of a mouse, magnification, or who have low vision, hearing, motor or cognitive disabilities.
We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. Accessibility is an ongoing effort, and we keep improving the site.
02 · What we do
How the website helps.
- Clear structure, with one main heading per page and logical subheadings, so screen readers can navigate.
- Dark text on a light background for strong contrast.
- Buttons, links and menus you can use with a keyboard.
- Questions and answers in simple, native expandable lists.
- Descriptive text for the photos on our pages.
- Phone numbers and email addresses you can tap to call or write.
- A layout that adapts to phones, tablets and larger text sizes.
03 · Known limits
What we are still improving.
Some parts of our site are not fully accessible yet:
- Our downloadable patient forms are PDF files and may not work well with every screen reader.
- The embedded Google Map on our directions page is provided by Google. Written directions and the clinic address are on the page too.
- Some older images and documents may be missing full descriptions.
If you cannot use one of these, call us. We will give you the same information another way.
04 · Visiting the clinic
Help for your visit.
If you need an accommodation for your visit, please call 773.545.2525 before you come, or tell our team when you arrive. We will do our best to help.
- Our team speaks English, Spanish (Español) and Polish (Polski).
- Free street parking is available in front of the clinic and along Gunnison St.
- You can complete forms at home before your visit.
05 · Feedback
Tell us what is not working.
We welcome your feedback on the accessibility of this website. Please tell us the page address and what problem you had. We aim to answer within 2 business days.
- Phone: 773.545.2525
- Email: info@centmed.us
- Fax: 773.205.5700
- Mail or in person: 5605 W. Gunnison St., Chicago, IL 60630
Need it another way?
Call us and we will help you with anything on this site.
